Use the Reporting System to Respond to a Report

Peerceptiv now offers an easy way for students to flag a peer's submission or comments that may present problems. As the instructor, you will be emailed with a message that says "Report Created" in the subject line. This article walks through what to do if a student reports a submission or comment as problematic.

• How a student makes a report
• What the instructor does after receiving a notification
• FAQs with the Submission Reporting System

How a Student Makes a Report

When a student is reviewing a submission or giving feedback and they notice a problem with the submission or comment, they can click the flag icon at the top right above the viewing screen. The most common reason for doing this is if the peer submission is unable to be viewed or is an assignment for a different class. 

After they click the flag icon, they are asked to select the reason why they are flagging the submission or comment, add any relevant explanation, and check the box if they can continue reviewing the submission or giving feedback, or if they need to be issued a new submission while the report is pending instructor action.

When they submit a report, it generates notifications to you as the instructor, the student who reported the issue, and the student who uploaded the reported submission or submitted the reported review.

What to do if you receive a notification

If you are the lead instructor of the course, you will receive an email with the subject 'Report Created.' It will list the assignment name with the reported submission or comment. Anyone with an instructor role in the course will be able to see any reports on the assignment dashboard page in the Actions card.

You can click See Reports to be taken directly to the active reports. You can also click the Progress tab or Monitor Progress and scroll to the bottom of the progress page to see all reports made for this assignment. Click on the reporting row to see more details and judge the report.

 

Sustain Report

Scroll down to see the Reported Material. If the submission is incorrect, fails to load, shows an error message, or is inappropriate and should not be reviewed, click Sustain Report and pull submission. You will be asked to confirm that you do want to pull the submission.

Incorrect or Inappropriate Submissions 

IMPORTANT Note for Submission Reports: Before you sustain the report, please scroll up on the progress chart. Click on the name of the person who uploaded the submission and then go to Reviews Received. Note the names of anyone who left a review because their review of the faulty submission will be deleted and they will need to do an additional review. Please contact those reviewers to let them know they need to do an additional review or plan to override their task grades.

At that point, the document and any reviews on it will be deleted. The student who submitted will be emailed that their submission was deleted and they need to resubmit. The normal submission restrictions will be waived so that they can upload their submission, even if they have completed reviews or it is within 24 hours of the reviewing period. The student who reported the submission will also be notified. If they had completed the review, their review will be deleted. If the submission they reported was their final review, they will now be able to begin a new review.

Incorrect or Inappropriate Reviews

If the reviewer's comment is flagged and you sustain the report, then the entire review is deleted. The reviewer will have completed one fewer review than they believe they have completed. This will lower their task grade. The student giving feedback will not have the option to complete that feedback task, and they will receive full credit for the feedback task as long as they gave feedback on all available reviews.

Overrule Report

If you feel the submission should not have been reported, click Overrule after viewing it. That will keep the submission available to be reviewed. The student who reported it will need to complete their review of that submission. The reporter and the submitter will both be emailed that the report was overruled and the submission is continuing in the reviewing process as usual.

If you feel the review should not have been reported, click Overrule. The student giving feedback will again be able to complete the feedback task. 

FAQs about the Submission Reporting System

• What do I do if I sustained a report but forgot to check if there were other reviewers?

Any reviews on a deleted submission will also be deleted. The reporter is notified that their report was sustained and they should begin a new review, if they haven't already. However, other reviewers of that submission are not notified.

If there are still multiple days left in the reviewing phase and it doesn't look like any reviewer had completed all their reviews, there is no need to do anything else. The reviewers can go in and complete their reviewing tasks.

If the reviewing period is almost over or if you are concerned that reviewers may have had their reviews deleted, please email [e-mail] for assistance. 

• What if I am not getting the report notifications because someone else set up the class but I should be?

Please contact [e-mail] and ask to be listed as the primary instructor of that course in Peerceptiv. This role can be different in Peerceptiv than in the LMS or university system. For example, a TA could be listed as the the primary instructor in Peerceptiv because they are running the assignment even though the TA is not listed as the instructor of record in the LMS.

• What happens if I don't look at the reports until after the reviewing period is over?

Whenever possible, please address reported submission as quickly as you can. Submissions will not be available to reviewers while they are pending a final decision. If a student reports a submission but says they can continue reviewing it, their review will be on it but no additional students will be able to review it.

If the reviewing period is over and the report should be sustained, first check to see what reviews that submission has received. It may be appropriate to override those reviewers' task grades to be 100% if they completed all other required tasks. The reviewers' task grades will be lowered when one of their reviews is deleted. After the assignment ends, you may choose to manually override the following grades:

• • Submitter's submission grade - You will need to grade this manually. By default, the student will receive a 0 if there is no submission.
  • Submitter's task grade - If there is a feedback stage, the submitter will not be able to give feedback since there are no reviews. Their task grade will not be higher than 50% since they could not provide any feedback. 
  • Any reviewers' task grades - the task grade will reflect that they did not do one of the required reviews if the submission is deleted.

Even if the report was overruled, the submission may not have received the required number of reviews and the reporter may not have been able to complete a 3rd review. At the end of the assignment, please manually check the submitter's submission grade and the reporter's task grade to make sure they are appropriate.

• What happens to the reporter if they flag the submission that is their final submission for review and say they cannot continue reviewing that submission?

The reviewer will not be able to continue reviewing that submission or open a new submission for review until the instructor has taken action to sustain or overrule that report.